Terms of Service

 

By using the Shift Click Photography website, utilizing our online booking form, and/or purchasing services from us, you agree to be bound by the conditions set forth in these terms of service. We reserve the right to change or modify the provisions of our terms of service at any time. You should check the terms of service periodically for changes. They will always be available at https://www.shiftclick.pics/tos


APPOINTMENTS:

Clients may schedule appointments with as little as 24 hours’ notice and up to 14 days in advance. Appointments for our services may be schedule via our online booking portal or with written or verbal confirmation.


ALL PROPERTIES ARE SHOT AS-IS:

Your home will be shot AS-IS. The property must be cleaned, prepped, de-cluttered, and photo-ready when we arrive. We do not provide any cleaning, moving or home staging services.


IMAGE QUALITY AND COLOR ACCURACY:

Photo packages listed on our website are shot in natural light without any additional lighting. This may cause slight color variations in some of your interior images that will not be corrected in Photoshop without additional cost and labor.


SPECIAL SHOT REQUESTS:

It is highly recommended that the agent and/or homeowner be present for the appointment to communicate any special shot requests to the photographer. It is the client’s responsibility to inform us of any specific angles, property areas, home features, or must-have images that will need to be photographed. If the client does not inform us of any specific shot requests, the photographer on-location will determine the compositions and will photograph the property at their discretion. We are NOT responsible for capturing specific shots that we have not been made aware of. It is the client’s responsibility to review the photos at the end of the appointment to make sure we captured the specific images they need. Any return trip to the property for a reshoot will incur a fee.


UNATTENDED PROPERTIES:

If you are unable to be at your property for the photo session, we offer unattended photo sessions for your convenience. Please keep in mind that all unattended photo sessions will be shot completely at our discretion. The photos that we shoot will be the photos you will receive. Therefore, we cannot guarantee you will receive the exact shots, specific photos of areas, particular angles, or certain compositions you desire. We are NOT responsible if the property isn’t shot exactly how you thought it would be. We highly encourage all clients to provide us with a specific shot list prior to their appointment or to be present at their photo session, in the event they need specific angles or must-have photos taken. Any return trip to the property for a reshoot will incur a fee. We are NOT responsible for turning lights on or off, opening or closing blinds, locking doors or windows, setting alarms, or the proper opening or closing of a property. The client assumes ALL risk arising from us shooting an unattended property.


PAYMENT:

For all standard services, payment is made immediately before receiving the digital download.  Client may review and request any changes before making payment.


MEDIA DELIVERY TIMES:

Photos are typically delivered next business day by midnight. In rare instances, it may take up to two business days depending on our editing workload. Delivery times for all other services is typically two to five business days. If you have specific delivery requirements, please contact us prior to scheduling your photo session.


TRAVEL FEES AND LOCAL SERVICE AREA:

Shift Click Photography offers real estate photography in Chaffee County and the surrounding areas. Our local service area includes all properties that are located less than 60 miles from Salida, CO and are reasonably accessible by 2wd vehicle.


PARKING:

If free on-site guest parking or free street parking is unavailable, clients will be responsible for any parking fees incurred by photographers to park at a meter or in a nearby parking lot.


CANCELLATIONS AND RESCHEDULING:

If you need to cancel or reschedule your appointment, we request at least 24 hours’ notice. If you give less than 24 hours’ notice, you will be charged a $50.00 cancellation fee. There is no cancellation fee for rescheduling your shoot due to rain.


NO SHOWS/LATE SHOWS/SCRAP SHOOT:

If you do not show up for your appointment or if you arrive more than 30 minutes late, the appointment will need to be rescheduled and a $50 rescheduling fee will be applied.


RESHOOTS:

Any return trip to the property for reshoots will incur a fee. To avoid a reshoot:

1. Please be sure the property is clean and photo ready. 

2. Make sure weather conditions are to your liking. 

3. Communicate any specific shot requests to us prior to your appointment. 

4. Review the photos at the end of your appointment to make sure we got the shots.


REFUNDS:

In the very rare instance that the client is unhappy with their media, we will work with the client to come up with a solution. Refunds will NOT be provided in situations where the client was not present at the shoot, the client failed to communicate specific shot requests, the client declined to review the images at the end of the appointment, or the media is not materially different in quality from those contained in our online portfolio.


VIDEO HOSTING:

Shift Click Photography does not provide any video hosting services. We recommend using a video hosting provider, such as YouTube or Vimeo to host your videos. They will be able to provide you with shareable links and embed code for your websites and social media.


VIDEO EDITING AND REVISIONS:

Clients who purchase a custom video will receive one complimentary revision to their video.  Any additional revisions will incur an editing fee.


MEDIA USE:

We reserves the right to use all photo and video footage from client shoots for any purpose including, our online portfolio and any of our associated social media channels. By purchasing services from us, you grant us an irrevocable right to use, license, and/or sell the photos, videos, and any media from your property in perpetuity. If you are an agent or broker representing the homeowner, you are authorizing Shift Click Photography, on the owner’s behalf, to use all media for our own marketing purposes. Purchasing services from us constitutes a location release.